Alert: Requesting Prescriptions (from 6th May 2025)

Unfortunately, the Practice has a backlog of prescriptions to be processed, this is further impacted by the number of patients who are making urgent requests.

Therefore, for the practice to be able to address this situation, for the foreseeable future, we now require a minimum of 5 working days to process medicine requests. This includes repeat prescriptions, as well as new medicines started by hospitals or specialists.

Please see further information in the April Newsletter below (under News)

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Wootton Vale & Shortstown

Delivering traditional standards of GP care through innovation

A big thank you ๐Ÿ™ to everyone who joined us at our NHS App Open Day on Friday 6th December!

The team, along with our panel of NHS App experts, enjoyed meeting everyone who came along. We hope were able to help if you have been experiencing difficulties using the NHS App. Your feedback and experiences have proven very valuable, and we have learned how we can assist other patients, facing similar issues, in the future.

We hope that this will encourage more patients to start to use this very helpful resource!

Given how successful the event has been, we will be looking to host another similar “Open Day” in the Spring.


Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

111 is the NHS non-emergency number. Itโ€™s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Medical emergencies include: 
– Loss of consciousness
– Acute confusion
– Fits that won’t stop
– Chest pain
– Breathing difficulties
– Severe bleeding that can’t be stopped
– Severe allergic reactions
– Severe burns or scalds 

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Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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