Disability Access Policy
If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future.
The Surgery has been specially designed to make it easier for disabled patients to visit. There are ramps at the entrance of the building giving patients easy access.
Due to fire regulations, we do have heavy fire doors, however, if you have trouble opening these please ask Reception for assistance as they are always happy to help.
Where possible a wheelchair will be made available for patient’s use at their own risk, should one be required whilst visiting our premises. We have disabled toilet facilities in the surgery.
We have a loop induction system at the reception desk to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.
- British Deaf Association
- The Deaf Health Charity – SignHealth
- Action Hearing Loss
- Royal Association for Deaf People
- National Deaf Children’s Society
If you or family members are blind or partially sighted we can give you a CD or large print of our practice leaflet upon request. Please ask Reception for further information.
For more advice and support for blind people please access the following websites:
- Royal National Institute of Blind People (RIND)
- Action for Blind People
- British Blind Sport
Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.